Privacy Policy

This Privacy Policy governs the manner in which Satinera collects, uses, maintains, and discloses information collected from users (referred to as "you" or "users") of the www.satinera.co website (referred to as the "Site"). This Privacy Policy applies to the Site and all products and services offered by Satinera.

Personal Identification Information

We may collect personal identification information from users in various ways, including but not limited to when users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter, respond to a survey, or interact with other activities, services, features, or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to provide personal information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about users’ means of connection to our Site, such as the operating system, Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance the user experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, please note that some parts of the Site may not function properly.

How We Use Collected Information

Satinera may collect and use users’ personal information for the following purposes:

  • To process orders: We may use the information provided by users when placing an order to fulfill the order, process payment, and provide order confirmation and shipment details.

  • To send periodic emails: We may use users’ email addresses to send them information and updates regarding their orders. It may also be used to respond to inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive occasional updates, promotions, and product news. If at any time the user would like to unsubscribe, detailed instructions are included at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy

Satinera has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to check this page frequently for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically.